Terms and Conditions
By making a purchase on ISWANAN.DE, you implicitly agree to our terms of sale. We kindly ask you to read them carefully.
Protection of Your Personal Data
Protecting your privacy is our priority. All information you provide to us, or that is collected through the use of cookies in accordance with applicable laws during your visit to this website, is intended for ISWANAN’s one-time use. The data collected is necessary for processing and managing orders.
Your data allows us to record your order history and provide you with personalized service. It is intended exclusively for ISWANAN. We do not sell your personal data or share it with third parties.
When placing an order on our website, you will be asked to provide additional information such as your full name, home address, and email address. ISWANAN stores this information in a secure location. Under no circumstances will this information be shared or disclosed to third parties.
Cookie Operation
ISWANAN.DE uses cookies stored on computers and mobile devices for its customers. This is generally common practice in all online shops.
Cookies enable us to provide our customers with a high-quality online shopping experience. They allow us to analyze browsing activity on our website www.iswanan.de
and customer purchasing behavior.
By browsing www.iswanan.de
, customers implicitly authorize the installation of cookies on their computers. Customers may accept or refuse the installation of cookies at any time by configuring their browser settings.
For more information about cookies, please refer to our Cookie Policy.
Shipping, Customs Duties, and Taxes
All items purchased on the ISWANAN website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to the buyer upon our delivery to the carrier.
The use of the ISWANAN.DE website is available only to individuals legally authorized to purchase goods for personal use or as gifts.
ISWANAN ships worldwide. The recipient listed at the delivery address is considered the importer and must comply with the laws and regulations of the destination country.
Imported products may be subject to import taxes and customs duties once the shipment reaches the destination country.
Additional customs charges are the responsibility of the recipient listed at the delivery address. ISWANAN has no control over these additional charges and cannot estimate their amount. If customs procedures are required, delivery delays may occur, and ISWANAN cannot be held responsible for such delays.
Disclaimer of Liability
ISWANAN ensures that the final products are as close as possible to those displayed on the website (style, color, etc.). However, ISWANAN does not guarantee that descriptions, photos, and other content appearing on the website are entirely accurate, reliable, or always up to date. Differences may arise for technical, typographical, or digital photographic reasons.
The perception of color and style of ISWANAN products may vary depending on the computer or device used for viewing, as well as other technical factors. If an ISWANAN product does not match its description, you may return it only in perfect condition.
Apart from the cases listed above, ISWANAN assumes no responsibility for the accuracy and/or completeness of the products on this website.
You agree that ISWANAN’s sole and exclusive liability for any product sold on the ISWANAN website is limited to the price of the ordered product.
Under no circumstances shall ISWANAN, its directors, employees, or representatives be liable for any special, indirect, or punitive damages related to the sold product.
Contacting ISWANAN
If you have comments, questions about our policies, or any other privacy and security concerns, please contact ISWANAN customer service.